Last updated: 18 August 2026
These Terms and Conditions govern your use of the AudioConcept website. By accessing or using this website, you agree to comply with these Terms and Conditions and all applicable laws.
If you do not agree with these terms, please do not use this website.
These website terms apply to your use of the website only. They do not form part of any contract for the sale of products, provision of services, installation or other work carried out by AudioConcept unless expressly incorporated into that agreement. Any purchase, installation or service provided by AudioConcept will be subject to the specific terms and conditions applicable to that transaction.
1. Website Information
We make reasonable efforts to ensure that the information published on this website is accurate and up to date. However, the website is provided primarily for general information and guidance, and product specifications, availability, pricing, images and other information may change from time to time.
Information shown on the website should not be regarded as a contractual offer or guarantee of availability, specification or suitability unless expressly stated otherwise.
Where you are considering a particular product or system, we recommend contacting us to confirm the current specification, availability, compatibility and suitability for your requirements before placing an order.
2. Product Information and Pricing
We take care to ensure that product descriptions, specifications, images and prices displayed on the website are accurate. However, occasional errors or omissions may occur.
We reserve the right to correct errors and, where appropriate, cancel an order affected by an obvious pricing or product information error.
If an order is cancelled after payment has been taken because of an error in the published price or product information, we will provide a full refund of the amount paid using the original payment method, subject to your statutory rights.
Nothing in these Terms and Conditions affects your statutory rights as a consumer. Products supplied to consumers must, where applicable, be as described, of satisfactory quality and fit for purpose and services must be provided with reasonable care and skill.
3. Orders and Contracts
Information displayed on this website does not necessarily constitute an offer to sell a product or provide a service.
An order placed through the website is subject to acceptance by AudioConcept. We reserve the right to decline or cancel an order where, for example, a product is unavailable, incorrectly priced or incorrectly described.
Where you purchase products or services from us, the specific terms applicable to that purchase or service will form the contract between you and AudioConcept.
Where installation, design, configuration or other professional services are required, those services may be subject to a separate quotation, specification and set of terms and conditions.
4. Errors and Omissions
Although we take reasonable care when preparing and maintaining this website, we cannot guarantee that all information will always be complete, accurate or free from errors.
We may correct errors, amend information or update product specifications without prior notice.
Where an error materially affects an order you have placed, we will contact you and deal with the matter in accordance with your statutory and contractual rights.
5. Intellectual Property
Unless otherwise stated, the content of this website is owned by or licensed to AudioConcept and is protected by applicable intellectual property laws.
This includes, but is not limited to:
- text and written content;
- photography and images;
- graphics;
- website design and layout;
- logos and branding;
- videos;
- page designs;
- downloadable materials; and
- website code and other technical content.
You may view and use the website for your own personal, non-commercial purposes. You must not reproduce, copy, modify, distribute, publish, commercially exploit or otherwise use our content without our prior written permission.
6. Third-Party Trademarks and Content
Product names, trademarks, logos and brand names displayed on this website remain the property of their respective owners.
AudioConcept is an independent business and references to manufacturers, brands and third-party products do not imply ownership of those trademarks.
Where content, images or other materials are used under licence or with permission from a manufacturer or third party, those rights remain with the relevant owner.
7. Third-Party Websites
Our website may contain links to websites, services or resources operated by third parties.
These links are provided for convenience and information only. AudioConcept does not control third-party websites and does not accept responsibility for their content, availability, security or privacy practices.
The inclusion of a third-party link does not necessarily constitute an endorsement or recommendation of that website or its services.
You should review the terms and privacy policies of any third-party website you choose to visit.
8. Website Availability and Security
We aim to keep the website available and operating correctly, but we do not guarantee that the website will always be available, uninterrupted or free from errors, viruses or other harmful components.
The website may occasionally be unavailable due to maintenance, technical issues, updates or circumstances outside our reasonable control.
You are responsible for using appropriate security measures on your own device and internet connection.
9. Limitation of Liability
Nothing in these Terms and Conditions excludes or limits any liability that cannot legally be excluded or limited.
In particular, nothing in these terms affects your statutory rights as a consumer or limits our responsibility for matters which the law does not permit us to exclude or limit.
Subject to the above, AudioConcept will not be responsible for losses arising solely from your use of, or reliance upon, general information published on this website where such information was not provided to you as part of a contractual agreement.
We will not be liable for losses caused by circumstances outside our reasonable control, including failures of third-party websites, telecommunications networks, hosting providers or other external services, subject always to any rights and protections you have under applicable law.
Our liability in relation to products and services supplied by AudioConcept will be governed by the specific contract and terms applicable to those products or services.
This section does not attempt to exclude liability where doing so would be unlawful. Consumer terms which attempt to remove responsibility for faulty goods, goods not as described or services not provided with reasonable care and skill may not be enforceable.
10. Your Use of the Website
You agree not to use this website:
- for any unlawful purpose;
- to attempt to gain unauthorised access to our systems;
- to introduce malicious software or harmful code;
- to interfere with the operation or security of the website;
- to copy or reproduce website content without permission; or
- in any way that could damage AudioConcept or the rights of others.
11. Privacy
Our collection and use of personal information is governed by our Privacy Policy.
By using the website, you acknowledge that you should review our Privacy Policy to understand how we collect, use and protect personal information.
12. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes to our website, business or legal requirements.
The latest version will always be published on this page, together with the date on which it was last updated.
Changes to these website terms will not retrospectively alter the terms of a contract that you have already entered into with AudioConcept unless permitted by that contract or applicable law.
13. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes relating to the use of this website will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory rights you may have under applicable consumer protection legislation.
14. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
AudioConcept
2 Lakeview Stables
Sevenoaks
Kent
TN15 6NL
Email: hello@audioconcept.co.uk
Telephone: 01732 807 579